FAQs

How do I place an order?

To place an order, browse our products, add items to your cart, and proceed to checkout. Follow the steps to complete your purchase securely.

What payment methods do you accept?

We accept cash on delivery, and online payment methods for your convenience.

How long does delivery take?

Delivery usually takes 1-3 business days within the Kurdistan Region, depending on your location.

Can I return a product?

Yes! You can return products within 7 days of delivery if they are unused and in their original condition.

How do mystery boxes work?

Mystery boxes contain surprise products at a discounted price! The contents are a secret until you open them.

How do auctions work?

In our live auctions, you can place bids on products. The highest bidder wins when the auction ends!